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Intro to Auto Claims
INTRODUCTION
Introduction
Chapter 1: ETHICS
Ethics
QUIZ
Chapter 2: CONSUMER PROTECTION
Customer Service
Guide Post
QUIZ
Chapter 3: TIME MANAGEMENT
Time Management
Initial Contact
Quality First Contact Guide For the Inside Adjuster
Additional information for specific loss types
Explain Claim Process
QUIZ
Chapter 4: TYPES OF CAR INSURANCE COVERAGE
TYPES OF CAR INSURANCE COVERAGE
QUIZ
Chapter 5: YOUR PERSONAL AUTO POLICY - What it does and does not cover
YOUR PERSONAL AUTO POLICY What it does and does not cover
Chapter 6: Claims Handling for Damaged Vehicles
Claims Handling Practices for Flood Damaged Vehicles
PAINTLESS DENT REMOVAL (PDR)
PDR The Application Processes
QUIZ
Final Review Test
TEST
YOUR PERSONAL AUTO POLICY What it does and does not cover
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