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Intro to Auto Claims
INTRODUCTION
Introduction
Chapter 1: ETHICS
Ethics
QUIZ
Chapter 2: CONSUMER PROTECTION
Customer Service
Guide Post
QUIZ
Chapter 3: TIME MANAGEMENT
Time Management
Initial Contact
Quality First Contact Guide For the Inside Adjuster
Additional information for specific loss types
Explain Claim Process
QUIZ
Chapter 4: TYPES OF CAR INSURANCE COVERAGE
TYPES OF CAR INSURANCE COVERAGE
QUIZ
Chapter 5: YOUR PERSONAL AUTO POLICY - What it does and does not cover
YOUR PERSONAL AUTO POLICY What it does and does not cover
Chapter 6: Claims Handling for Damaged Vehicles
Claims Handling Practices for Flood Damaged Vehicles
PAINTLESS DENT REMOVAL (PDR)
PDR The Application Processes
QUIZ
Final Review Test
TEST
QUIZ
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